The Windows workstation imaging process was a bottleneck for our IT operations. It was manual, inconsistent, and disruptive to users. I saw an opportunity to change that. By leveraging Configuration Manager, automation, and the User State Migration Tool (USMT), I introduced a Light Touch imaging model that transformed the process into something efficient, scalable, and user-friendly.

Zebra printers are the backbone of our manufacturing operations, but managing them was anything but straightforward. The native Zebra software was buggy, requiring Serial or USB connections, and it lacked the flexibility we needed. Technicians were left to manually configure printers, leading to errors, inefficiencies, and frustration. I knew there had to be a better way.

That’s when I decided to create a custom application to take the pain out of Zebra printer maintenance. This wasn’t just about fixing a problem—it was about rethinking the entire process. The application I developed communicates directly with Zebra printers over IP or Parallel using ZPLII commands, bypassing the limitations of the native software. It supports both legacy 105SL models and modern ZT Series printers, ensuring compatibility across the board.